Privacy Policy

Effective Date: February 18, 2026

1. Introduction

JKEY (“we,” “our,” or “us”) is committed to protecting your privacy. This policy describes our practices regarding the collection and use of personal data gathered through our website, phone consultations, and in-person interactions across our Georgia, Florida, and North Carolina locations.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, physical address, and phone number.
• Service Details: Information regarding your inquiries, service requests, and interaction history.
• SMS Consent Data: Your mobile phone number and consent to receive text messages.

3. How We Use Your Information

Your data is used solely to provide and improve our services, including:

• Fulfilling requests for estimates or repairs.
• Communicating regarding appointments and transactional updates.
• Sending promotional messages (only with your explicit consent).

4. SMS Communication Disclosure

By providing your phone number and opting in to receive communications, you consent to receive recurring marketing and non-marketing text messages (SMS and MMS) from JKEY.

• Frequency: Message frequency varies based on your interaction with our service.
• Costs: Message and data rates may apply.
• Opt-Out: Reply STOP at any time to unsubscribe.
• Support: Reply HELP for assistance or contact us via the info below.

5. Data Sharing & Third Parties

JKEY does not sell, rent, or share your personal information, including your phone number and SMS opt-in consent data, with any third parties for marketing purposes. Your SMS opt-in information will not be shared with or sold to third parties for their own promotional use under any circumstances. We may share your data with trusted service providers who assist us in operating our SMS program or business operations, provided they are contractually required to keep your data confidential.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These may include:

• Essential Cookies: Required for basic site functionality, such as page navigation and form submissions.
• Analytics Cookies: We use Google Analytics and similar tools to collect anonymized data about how visitors use our site, including pages visited, time on site, and referring sources. This data helps us improve our website.
• Third-Party Cookies: Some features on our site, such as embedded maps or social media links, may set cookies from third-party services. We do not control these cookies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

7. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

• Encryption: Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal data is restricted to authorized personnel who need the information to perform their duties.
• Secure Storage: Personal data is stored on secure servers with appropriate physical and technical safeguards.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate protections for your data.

8. Contact Information

For any questions, data access requests, or to opt-out of communications, please contact us at: